Privacy Policies


188金宝慱平台188滚球投注真人体育International竞争能力是国际公司(“我们”,“我们”,“我们的”或“ CCI集团公司”) - TRACC背后的人。当涉及您的个人信息时,我们是“信息控制者”或“责任方”。我们在世界各地设有办事处,本隐私政策约束所有CCI集团公司。请看看我们的contact uspage for a full list of the CCi Group Companies and their contact details.

2. What We Do

TRACC is our “product” – a solution that provides an Integrative Improvement System that delivers sustainable business improvement results through best practice and work process improvement. In short we make manufacturing better.

3. What We Mean by “Personal Information” and “Data Subject”

“Personal Information” refers to any information that is associated with you the “data subject”, such as your name, contact email address, company you work for, job title, work telephone number, work address, etc. “Special Personal Information” refers to your sensitive Personal Information such as medical information or biometric information.

4. Our Websites

This Privacy Policy applies to the following CCi websites:

You do not need to register in order to use our websites. As a visitor to our websites, we automatically collect information about your computer hardware and software including IP addresses, browser types, domain names, access times and referring website addresses. We do not associate this with your Personal Information unless you have chosen to share this with us by registering on our website.

If you do choose to share your Personal Information with us, we collect your name, email address, address and phone number.

4.1 What cookies and web beacons are

Acookieis a text file that is placed on your hard disk by a web server when you visit that site (unless you have disabled cookies on your device). Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

A “session cookie” expires immediately when you end your session (i.e. close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website or web-based applications at a later date, the cookie information will still be available. A web beacon is a small string of code that represents a clear graphic image, a redirect URL or JavaScript and is used in conjunction with a cookie.


When you visit our websites or web-based applications, we may use both a session and a persistent cookie. Such cookies may contain information (such as a unique user ID) that is used to track your usage of our websites or web-based applications. We employ cookies to enable our systems to recognize your browser and tell us how and when pages on our websites and web-based applications are visited and by how many people, and also to enable our server to recognize a return visitor as a unique user. We may use the Google AdWords remarketing service for purposes of advertising our product and services on third party websites (including Google) to previous visitors of our site. AdWords Remarketing will display relevant CCi advertisements tailored to you based on what parts of our website you have viewed by placing a cookie on your computer. The cookies placed by our servers are readable only by us and any data collected will only be used in accordance with this Privacy Policy andGoogle’s Privacy Policy。Cookies cannot access, read or modify any other information on a computer.

4.3 How we use web beacons

We use web beacons alone or in conjunction with cookies to compile information about your usage of our site and interaction with emails we send you. We may, for example place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our websites. We use web beacons to operate and improve our websites, web-based applications and email communications.

4.4 How to turn off cookies

The “Help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie or how to fully disable cookies. If you leave the cookies activated, they will enable you to take advantage of some of our most attractive features. They may also save you time. When you return to our website, the information you previously provided can be retrieved, so that you can easily access the features that you customized.

If you choose to disable cookies, you may not be able to fully experience the interactive features of our websites or web-based applications.

4.5 Our value-added services

有时候,您可能会选择与我们共享您的个人信息以注册某些事件或我们的增值服务,或者从我们那里请求有关您感兴趣的主题的信息(“选择”)。您可以通过访问来做到这一点community.www.12monos.comand clicking the “register” button to “opt-in”. Thereafter, anything that we share with you will provide you with the opportunity of unsubscribing (or “opting out”) with one click.

Examples of times that you may consent to register for services and/or value-added services (i.e. to “opt-in”) are:

  1. You want access to our cutting-edge thought leadership publications:
    We release thought leadership publications in the form of industry analysis reports, white papers, how-to guides, articles and blog posts. Some of these are only available for download once you have registered with us. We require registration because we’d like to know more about who is interested in our thought leadership, so that we can share with them more of what they are interested in, and so that we can provide a publishing service that is up-to-the-minute and relevant to your needs.
  2. 您想参加我们的调查,或者让我们与您分享我们的研究结果:
    We sometimes conduct industry-relevant surveys around best practices, which you might find interesting. Apart from the feedback we get through the completion of the survey questions by participants, we may require some Personal Information (usually your name and email address) to prevent the processing of duplicate responses.
  3. 您想被邀请参加我们的活动:
    We host events around the world. Registration for our events usually takes place online, either through our websites or through third-party websites (e.g. a website belonging to a host-hotel or event organizer). Registration for events will require some Personal Information to be filled out on registration forms and this Personal Information will be accessed by us and the host-hotel or event organizer (if there is one). We also sometimes host an exhibition stand at an industry event. At such events, people sometimes choose to leave their information with us so that we can later send them additional information about our products and/or services.
  4. You want to stay informed about product/version upgrades:
    From time to time, we introduce substantial upgrades to our products in order to stay in line with technology trends and best practice. We use Personal Information to help our registered users to upgrade their products.
  5. TRACC Community:
    “ TRACC社区”是一个互动的在线论坛,行业内部人士和改进专业人员可以在其中注册,以查看和讨论最佳实践示例“什么样的样子”。注册和参与是自愿的。您可以随时删除您的个人资料,评论和/或提交。
4.6 Collection of Personal Information from our websites: what is collected and how it is used

We collect and use Personal Information to operate our websites, to deliver on our contractual services (when applicable) and/or to provide you with the value-added services listed above. We may also use this information to inform you of other products or services available from us and our affiliates. We may contact you via voluntary surveys to conduct research on your opinion of current or potential new services. We may send you emails or postal mail, provide customer support services, arrange for deliveries or contact you based on your interest in receiving such communications.

When you post a response to content on our websites (“comment”), or submit a photograph via the TRACC Community submissions page, we will ask you for personally identifiable information. This Personal Information may be used by us to contact or identify you. We will only use your Personal Information for legitimate business purposes in accordance with the terms set out herein, e.g. to respond to your enquiries or to provide the value-added services to you. Your comments will be visible to viewers of our websites.

We also collect other information through your use of our websites (e.g. your user activity, the pages of the website that you visit, time spent on these pages and other statistics) through the use of standard technology such as cookies, web beacons and other web technologies. We analyze this aggregated information in order to improve our services, to plan site enhancements and to measure overall site effectiveness.


TRACC device installed (“native”) applications:

  • Windows的TRACC阅读器
  • TRACC Reader for Android
  • iOS的TRACC阅读器

Only registered TRACC clients with an official organizational email address are able to use our applications. The creation of a TRACC account and access to our applications will be dependent on the Services Agreement between CCi and your organization.

5.1 Collection of Personal Information in applications: what is collected and how it is used

我们收集和使用信息来操作我们的达成ications, and deliver on our contractual obligations to you. This information may include your name, business title, your business contact details, including your email address and the name of the organization you work for, your geographical location or the location of your business unit in the organization.

We also collect user activity information within our applications, which we use for analytical and statistical purposes. We do this so that we can provide our clients with reports about their user activity and to improve our product. User information is only shared within the organization you are part of, and is not related to Personal Information (such as name, username or email address).

Our applications may collect other, non identifiable information about the use of our applications by way of standard technology such as cookies, web beacons and other web technologies.

Any user information you provide while using our applications (including but not limited to documents, images and videos), is regarded as confidential and proprietary to your organization, and will be secured in terms of the Services Agreement between us and your organization.

6. Sharing of Your Personal Information

We share your Personal Information amongst the CCi Group companies. All the CCi Group Companies are bound by this Privacy Policy irrespective of the country that they are in.

We do not sell, rent or lease your Personal Information to anyone.


  • 我们与他们有一份合同,将他们与本隐私政策联系起来
  • They agree to only use your Personal Information for the purposes that we tell them to
  • 他们同意将您的个人信息保密并确保
  • They agree to tell us as soon as they can if they have any security breach and they help us solve the problem

7. International Personal Information Transfer

因为我们是一群在几个不同的公司t countries, we will transfer Personal Information to countries outside the one that you are in. You can find these countries in our “contact us” page.

We may also transfer Personal Information to countries within your group of companies in order to comply with our contract with you. We will only do this at the instruction of your company, and it is your company’s responsibility to ensure that the companies we send Personal Information to are complying with information protection legislation.

8. External Websites

We sometimes make use of external web services to embed content (such as videos which are, for example, hosted on YouTube). Since such content is hosted on the external site – even though it is displayed on ours – we cannot prevent such sites from collecting information on your use of such content and that website is governed by their own privacy policy. We will do our best to warn you about this, but we are not responsible for the privacy practices of any third-party sites to which hyperlinks may be provided. We strongly recommend that you review the privacy policy of any site you visit to understand how they use your information before using it further. This disclaimer extends to social media websites such as YouTube, Instagram, Facebook and LinkedIn.


In general, we will retain records of all Personal Information we collect and the specific purpose for which it was collected for a period of 18 months from the date on which it was last used.

Information of registrants that are inactive on our websites for a period of 18 months will also be deleted from our websites’ systems.

We will not disclose any Personal Information to any third party unless your prior written agreement is obtained, to protect and/or defend the rights or property of CCi or if we are required to do so by law. If Personal Information is released we will, for a period of one year, retain a record of the Personal Information that was released, the third party to which it was released, the reason for the release and the date of release.


10. Your Rights


  • 请求访问您的个人信息(通常称为“信息主题访问请求”)。这使您能够收到CCI所包含的个人信息的副本,并检查我们正在合法处理它。
  • Request correction of the Personal Information that CCi holds about you。This enables you to have any incomplete or inaccurate information we hold about you corrected, although we may need to verify the accuracy of the new information you provide to us. You can effect the necessary change on the relevantcontact form或通过更新您的用户资料。任何校正请求都必须指定不正确的信息和拟议的更正,并且必须给出请求的理由。
  • Ask us to delete your Personal Information。This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. We may not always be able to comply with your request of erasure for specific legal reasons. If this happens, we will let you know why we have not deleted your information and you can object to this.We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal regulatory, tax, accounting or reporting requirements. (In certain jurisdictions we need to keep certain basic information about our customers – including contact, identity, financial and transactional information – for stipulated periods after they cease being customers for tax or legal purposes.) We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.In some circumstances, we will anonymize your Personal Information (so that it can no longer be associated with you) for research and statistical purposes, in which case we may use such information without further notice to you.
  • Object to processing of your Personal Informationwhere we are relying on a legitimate interest (or those of a third party). You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling, legitimate grounds to process your information.
  • Request restriction of processing of your Personal Information。这使您可以要求我们在以下情况下中止您的个人信息处理:
    – If you want us to establish the information’s accuracy
    – Where you need us to hold the Personal Information even if we no longer require it as you need it to establish, exercise or defend legal claims
    – If you have objected to our use of your Personal Information, but we need to verify whether we have overriding legitimate grounds to use it
  • Request the transferof your Personal Information to you or to a third party. We will provide you, or a third party you have chosen, with your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information where we used the information to perform our duties in terms of a contract with you.
  • Withdraw consentat any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Free access to your Personal Information。You will not have to pay a fee to access your Personal Information (or to exercise any of the rights mentioned above). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in such circumstances.
10.1 Authentication of your requests

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.



To exercise your rights or raise any questions you have about our use of your Personal Information, please contact our Privacy Team

You may also use the above listed contact details if you wish to direct a complaint to us relating to your Personal Information or privacy.

11. Applicable Law

All website-related matters are managed centrally from South Africa, which means that South African law applies and the Responsible Party is Competitive Capabilities International (Pty) Ltd (please see ourcontact uspage for more).

Where you have contracted with a CCi Group Company to provide you services, we will state the law that applies within your agreement and this Privacy Policy is incorporated into that agreement we have with you.

12. Security of Your Personal Information


Users and/or subscribers are prohibited from releasing their username and/or password to any other person.

13. Persons Below the Age of 18 Years

CCi, TRACC和我们的网站或应用程序mentioned above, including our community pages, are not intended for use by persons under the age of 18 years. Our websites, applications and activities are not designed for or targeted at persons under the age of 18 years. We will not knowingly collect, maintain or process any information about persons under 18 years. Provided it is practical, we will delete the Personal Information of persons under 18 years once we are aware of it.

14. Job Applicants

You can apply for jobs through our Careers page. The Careers section of our websites is governed by an additional Recruitment Privacy Policy as it often necessary for you to supply us with sensitive Personal Information (such as demographic information which is required by law). Your rights remain the same and we are bound by the same set of laws when it comes to your Personal Information. Please点击这里查看并熟悉我们的招聘隐私政策。

15. Unsubscribing from CCi

If you have shared your Personal Information with us and “opted-in” or registered for certain events or value-added services such as downloading reports or white papers, etc., you may receive periodic promotional emails and special offers from us, which we feel are relevant to you. You may unsubscribe from these emails at any time using the “Unsubscribe” link at the bottom of each email. Please note, however, that if you have opted out from receiving any future communications from us, we will need to keep your contact details on an “opt-out” list in order to ensure that no further communication is sent to you.

16. Changes and/or Updates to Our Privacy Policy


Version 1.1
Applicable from: 10 September 2018

Recruitment Privacy Policy



2. The Information that We Collect

As part of the recruitment process, we will collect or obtain Personal Information about you such as your name, contact details (email address, telephone number and home address), details about your work experience and academic qualifications, gender, date of birth, etc. We will obtain this information either because you provided it to us by way of uploading your CV or resume onto our Site or emailing it to us, because you have filled in a form on our website that requested these fields of information, or because it is publicly available on a careers or networking site (such as

In some instances, you may have applied for a specific job that we have advertized, and in other instances, you may have made a general enquiry with us to see if there are any jobs available that suit your preferences and work experience. In both cases, you have the option for us to keep your information on file in case any jobs become available in the future that we feel could be a good fit. If this is the case, we will contact you using the contact details you have supplied us with during your application, and you have the right:

  • 回复
  • not to respond
  • to decline the request that we continue to send you applicable job updates
  • 要求我们从系统中删除您的详细信息


我们将存储您的应用程序/咨询公司informa的工作tion for no more than six months after it was last used. If more than six months have lapsed since we communicated with you regarding possible job opportunities, you will need to re-enquire or re-apply.

通常,我们不会寻求收集有关您的敏感信息(例如种族,种族血统,宗教/精神信仰,政治信仰,犯罪记录,健康记录或性/生活取向)。但是,我们可能会因为您在简历,履历或工作申请中自愿提供了有关您的信息,或者是因为我们必须根据法律(由于某些国家 /地区适用的多样性和包容性配额)。

4. Cookies and Tracking Technologies

Please review our general Privacy Policy for information about cookies and tracking technologies.

5. How We Use the Information You Supplied Us with as Part of the Recruitment Process

Personal Information that we collect about you as part of the recruitment process will be used so that we can build a relationship with you, understand your career interests and goals and in order to find a position best suited to you.

如果您的应用程序指定的c job is unsuccessful, we may contact you – where you have indicated that you would like us to – about other job opportunities within our network that we feel may be applicable to you. If at any time you wish for us to stop sending you recruitment-related opportunities or information, you may request this at any time by

We will only process sensitive information about you if:

  • you have given us your explicit consent to process the information
  • the processing is, by law, necessary to carry out our obligations
  • the processing is necessary for the establishment, exercise or defense of legal claims
  • you have made the information public

6. Disclosure



Please review our general Privacy Policy for information relating to your rights regarding your Personal Information.

To exercise any of your rights or raise any questions that you have about our use of your Personal Information for recruitment purposes, please contact our Recruitment Information Protection Officer

For any other privacy related queries that do not pertain to the recruitment process, please contact our Information Protection Officer

You may also use the above listed contact details if you wish to make a complaint to us relating to your Personal Information or privacy.